{"id":835,"date":"2016-09-12T19:48:37","date_gmt":"2016-09-12T19:48:37","guid":{"rendered":"https:\/\/gmgaragedoors.com?page_id=835"},"modified":"2020-07-09T15:09:29","modified_gmt":"2020-07-09T22:09:29","slug":"gm-garage-doors-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/gmgaragedoors.com\/?page_id=835","title":{"rendered":""},"content":{"rendered":"

[et_pb_section admin_label=”section”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” text_font_size=”14″ use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n

Terms and Conditions<\/span><\/b><\/p>\n

For Garage Door Services<\/span><\/b><\/p>\n

Between
\nGM Garage Doors Inc. (\u201cGMGD”)<\/span><\/span><\/span>
\nAnd
\nA <\/span><\/span><\/span>Customer<\/span><\/span><\/span><\/i><\/p>\n

\u00a0<\/span><\/span><\/i><\/span><\/p>\n

Ordering and Cancelation Policy <\/span><\/b><\/p>\n

1.\u00a0\u00a0\u00a0 <\/span><\/span><\/span>A customer that accepts a GMGD quotation (via email, text message or signing an order) for the supply and installation of a new garage door or other services is obligated to pay GMGD the amount quoted in accordance with these Terms and Conditions.<\/span><\/p>\n

\u00a0<\/span><\/p>\n

2.\u00a0\u00a0\u00a0 <\/span><\/span><\/span>A customer may cancel an order without penalty if the cancellation is received by GMGD (i<\/span>) within the first 3 days after customer\u2019s acceptance of GMGD\u2019s quotation, or (ii) before was any products ordered are delivered to the customer\u2019s site, whichever is earlier.<\/span><\/p>\n

\u00a0<\/span><\/p>\n

3.\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Fees for cancellation of an order:<\/span><\/p>\n

A. \u00a0<\/span>If a customer cancels an order for any reason whatsoever at any time after the first 3 days following the order having been accepted or on or after the delivery of product to customer\u2019s site (whichever comes first), the customer is required to pay at least 50% of the total order amount.<\/span><\/p>\n

B.\u00a0 <\/span>GMGD reserves the right to charge more than 50% of the total amount upon cancellation of an order taking into account the following non-exhaustive list of factors:
\n\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>(1) The stage of the installation.
\n\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>(2) If the order involves a standard garage door or custom door.
\n\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>(3) \u00a0<\/span>The reason for the cancellation.<\/span><\/p>\n

\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

New Installation Policy <\/span><\/b><\/p>\n

1.\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Customer is responsible for clearing out all of his\/her belongings from the garage before the installation date and time as GMGD\u2019s personnel may reasonably request. <\/span><\/p>\n

\u00a0<\/span><\/p>\n

2.\u00a0\u00a0\u00a0 <\/span><\/span><\/span>GMGD is committed to ensure the proper and safe operation of its supplied and installed new garage doors and will try its best to satisfy customers unhappy with products and\/or services received. \u00a0<\/span>However, as between GMGD and customer, GMGD determines the standard for evaluating the proper and safe operation of its products and services.<\/span><\/p>\n

\u00a0<\/span><\/p>\n

3.\u00a0\u00a0\u00a0 <\/span><\/span><\/span>The customer is required to attend and inspect a new garage door\/opener installation upon completion of the job by GMGD.\u00a0 <\/span>If the customer (or its representative) fails to attend and inspect as noted above when GMGD finishes the job, then GMGD hereby disclaims any responsibility for any cosmetic or other damages to the installed garage door(s).\u00a0 <\/span>GMGD will not be responsible for any cosmetic or other damages on a new installed garage door after the final job inspection is completed by GMGD and customer.\u00a0 <\/span><\/span><\/p>\n

\u00a0<\/span><\/p>\n

Damages to Customer\u2019s Belongings <\/span><\/b><\/p>\n

1.\u00a0\u00a0\u00a0 <\/span><\/span><\/span>GMGD is not responsible for any customer belongings that are lost or go missing from the garage during installation\/repairs completed by GMGD.<\/span><\/p>\n

\u00a0<\/span><\/p>\n

2.\u00a0\u00a0\u00a0 <\/span><\/span><\/span>GMGD is not responsible for any customer belongings that are left in the garage and sustain damage during the installation. <\/span><\/p>\n

\u00a0<\/span><\/p>\n

3.\u00a0\u00a0\u00a0 <\/span><\/span><\/span>GMGD is not responsible for small scratches, holes, oil stains etc. to walls and\/or floors that can\/may happen during the repair or installation of a new garage door. <\/span><\/p>\n

\u00a0<\/span><\/span><\/b><\/span><\/p>\n

Cosmetic Damages to GMGD\u2019s product <\/span><\/b><\/p>\n

1.\u00a0\u00a0\u00a0 <\/span><\/span><\/span>So long as the damage is reported in accordance with these terms and conditions, GMGD will replace a door\u2019s panel(s) that have scratches\/dents on the front face of the door panel(s) which may happen before or during installation. However, if chosen by the customer, the customer will receive a discount of up to 10% of the total order amount in lieu of replacing any door panels.<\/span><\/p>\n

\u00a0<\/span><\/p>\n

2.\u00a0\u00a0\u00a0 <\/span><\/span><\/span>GMGD may, at its sole discretion, choose to replace a door panel that has small scratches or small dents on the back of a door\/panel but is not obligated to do so.<\/span><\/p>\n

\u00a0<\/span><\/p>\n

Payment Policy <\/span><\/b><\/p>\n

1.\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Payment is due within 7 days of receipt of invoice.\u00a0 <\/span>Overdue unpaid amounts will accrue 2% interest per month.<\/span><\/p>\n

\u00a0<\/span><\/p>\n

2.\u00a0\u00a0\u00a0 <\/span><\/span><\/span>GMGD reserves the right to require a non-refundable deposit prior to placing customer\u2019s order or to require a payment (partial or full) of an order any time before the job is completed. GMGD has the right to stop an installation at any stage if the customer refuses to pay as required.<\/span><\/p>\n

\u00a0<\/span><\/p>\n

3.\u00a0\u00a0\u00a0 <\/span><\/span><\/span>GMGD products (Doors, Openers, Springs etc.) belong to GMGD until the invoice amount for the order is paid in full, including labor and other fees associated with the products and\/or services. GMGD has the right to remove all of the supplied and or installed products which the customer has not paid for in accordance with these terms and conditions.\u00a0 <\/span>Any damages or costs that result from such removal will be customer\u2019s responsibility.<\/span><\/p>\n

\u00a0<\/span><\/p>\n

Warranty and Insurance Policy<\/span><\/b><\/p>\n

1.\u00a0\u00a0\u00a0 <\/span><\/span><\/span>All new garage doors and new garage openers come with a 1-year warranty for parts and labor.<\/span><\/p>\n

2.\u00a0 GMGD will NOT provide a warranty services to a customer that did not pay the full amount for the initial repair or unpaid invoice for a new installation.<\/span><\/p>\n

\u00a0<\/span><\/p>\n

3.\u00a0 GMGD carries up to $5,000,000.00 of insurance for accidents or damages caused by GMGD, however, in the event of a valid and successful claim by the customer, the customer will be liable for GMGD\u2019s insurance deductible (currently $1,000.00).<\/span><\/p>\n

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4.\u00a0\u00a0\u00a0 <\/span><\/span><\/span>GMGD is committed to fix any warranty claims within 3 business days of the garage door\/opener\u2019s reported malfunction. \u00a0\u00a0<\/span>However, if customer requests warranty services for an issue for which GMGD determines it is not responsible for then GMGD has the right to charge the customer for the service\/repair job at its standard hourly rate (minimum of $80.00 per visit). \u00a0<\/span>For example: where a garage door is not closing because the sensors were moved (probably accidently) from their original, installed location.\u00a0 <\/span>\u00a0\u00a0<\/span>\u00a0<\/span><\/span><\/p>\n

\u00a0<\/span><\/p>\n

Contact us at:<\/span><\/b><\/p>\n

GM Garage Doors Inc. <\/span><\/b><\/p>\n

1033 West 51th Avenue <\/span><\/b><\/p>\n

Vancouver BC V6P-1C2<\/span><\/b><\/p>\n

604 505 3737<\/span><\/b><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

[et_pb_section admin_label=”section”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” text_font_size=”14″ use_border_color=”off” border_color=”#ffffff” border_style=”solid”] Terms and Conditions For Garage Door Services Between GM Garage Doors Inc. (\u201cGMGD”) And A Customer \u00a0 Ordering and Cancelation Policy 1.\u00a0\u00a0\u00a0 A customer that accepts a GMGD quotation (via email, text message or signing an order) for the supply and installation of a […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"[et_pb_section admin_label=\"section\"][et_pb_row admin_label=\"row\"][et_pb_column type=\"4_4\"][et_pb_text admin_label=\"Text\" background_layout=\"light\" text_orientation=\"left\" text_font_size=\"14\" use_border_color=\"off\" border_color=\"#ffffff\" border_style=\"solid\"]\n

Term and Condition<\/strong>\nBetween\nGM Garage Doors Inc. (\u201cGMD\u201d)<\/em>\nAnd\nCustomer<\/em><\/p>\n\n

    \n \t
  1. A customer that accept GMD quotation (Via email, text message or sign an order) for supply and install a new garage door is committed to pay GMD for such order as the term\/condition below.<\/li>\n \t
  2. However, customer can cancel an order without penalty if the cancellation is during the first 3 days after such order agreement or before the door was delivery to customer site as scheduledFees for Cancellation of an order:\n\n3 days after the order date, or on or after the door was delivered as scheduled to customer (whichever comes first) the customer is required to pay 50% of the total order amount regardless of the reason for cancellation.\n\n- GMD may charge more than 50% of the total amount for cancellation of an order based on:\n- The stage of the installation\n- If the order is standard door or custom garage door.\n- The reason for the canceling.<\/li>\n \t
  3. There is no requirement to pay a down payment when Customer order a new garage door but GMD has the right to request part or full payment of an order any time before the job is completed. GMD has the right to stop an installation at any stage if the customer refuses to pay for the order.<\/li>\n \t
  4. GMD products (Doors, Openers, Springs etc.) belong to GMD until the invoice amount for the order is paid in full including labor and other fees associate with the products and or services.<\/li>\n \t
  5. GMD has the right to remove all of the supplied and or installed products which the customer has not paid for as per the customer order.<\/li>\n \t
  6. GMD is committed to fully guarantee the proper and safe operation of the supplied and installed new garage doors. In case of disputes between GMD and Customer, a qualified professional in the industry shall act as the mediator.<\/li>\n \t
  7. Overdue payment will accrue 2% interest per month.<\/li>\n \t
  8. All new doors and new openers have 1 year warranty for labor and parts.<\/li>\n \t
  9. GMD is insured up to $5,000,000.00 per case for damages caused by GMD, however the customer is responsible for the insurance deductible. (currently $1,000.00)<\/li>\n \t
  10. GMD is committed to fix any warranty claims within 2 business days. However, if customer requests warranty services for an issue for which GMD is not responsible then GMD has the right to charge the customer for the service\/repair job. (minimum $80.00 per visit)<\/li>\n \t
  11. During installation of a new garage door the Customer is responsible for any damage that may occur to the door except when such damage is caused by GMD.<\/li>\n \t
  12. Customer is responsible for clearing out all of their belongings which may sustain damages during the installation from the garage prior to the installation. GMD is not responsible for any damages that may happened to customer belongings.<\/li>\n \t
  13. GMD is not responsible for anything that is lost or missing from the garage during the installation or repairs done by any GMD employees. In such cases the customer may involve the Police at their discretion.<\/li>\n \t
  14. GMD is not responsible for small scratches, holes, oil stains etc to wall and floor that can happen during repair or installation of a new garage door.<\/li>\n \t
  15. GMD will replace door panels that have scratches or dent on the face of the door. However, customer can choose to receive a discount (of up to 10%) in place of replaccement of the panel in question in case of scratches or dents<\/li>\n \t
  16. Small scratches or small dents in the back of a door\/panel will not be considered as damage and it is up to GMD to determine the course of action in such cases.<\/li>\n \t
  17. GMD is the only entity that determines the standard for evaluating its products and service. However GMD will try its best effort to satisfy customers.<\/li>\n<\/ol>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]","_et_gb_content_width":"1080"},"_links":{"self":[{"href":"https:\/\/gmgaragedoors.com\/index.php?rest_route=\/wp\/v2\/pages\/835"}],"collection":[{"href":"https:\/\/gmgaragedoors.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gmgaragedoors.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gmgaragedoors.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/gmgaragedoors.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=835"}],"version-history":[{"count":11,"href":"https:\/\/gmgaragedoors.com\/index.php?rest_route=\/wp\/v2\/pages\/835\/revisions"}],"predecessor-version":[{"id":1167,"href":"https:\/\/gmgaragedoors.com\/index.php?rest_route=\/wp\/v2\/pages\/835\/revisions\/1167"}],"wp:attachment":[{"href":"https:\/\/gmgaragedoors.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=835"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}